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iMPROve Health offers two kinds of primary services: Quality Improvement and Review Services.
Healthcare quality improvement drives rapid, large-scale change that puts patients first, contributes to better care, improves population health, and lowers costs. Our work includes Medicare quality-improvement initiatives as part of the Superior Health Quality Alliance, along with efforts to battle cancer, diabetes, hypertension, and mental health.
For more than four decades, iMPROve Health’s review services team has been at the forefront of national efforts to make healthcare better. Our work is data-driven and delivered by experienced professionals. iMPROve Health’s review teams are recognized statewide and nationally as leaders in Independent Review, Informal Dispute Resolution, and Independent Informal Dispute Resolution. We have been a certified independent dispute resolution entity (IDRE) since 2022.
Our leadership and experience, including more than 400 highly qualified clinical reviewers, give our clients unparalleled access to impartial, leading-edge resources and solutions.
Incorporated in the State of Michigan as the Michigan Peer Review Organization (MPRO), a 501(c)(3) non-profit entity, and commenced offering peer review and quality improvement services in Michigan.
Expanded services to include utilization review and independent review for third-party payers.
Designated by the Centers for Medicare and Medicaid Services (CMS) as a Quality Improvement Organization (QIO).
Began offering Informal Dispute Resolution (IDR) services for various states and long-term care facilities.
Became accredited by URAC as an Independent Review Organization (IRO).
Began providing external appeal reviews for state government contracts.
Began offering Independent Informal Dispute Resolution (IIDR) services for various states and long-term care facilities.
Partnered with QIOs in Minnesota and Wisconsin to establish the Lake Superior Quality Innovation Network (QIN).
Became a partner in the Superior Health Quality Alliance QIN-QIO, a joint venture comprising eight organizations across Illinois, Michigan, Minnesota, and Wisconsin, to collaborate on quality improvement initiatives with CMS.
Became a fully remote organization providing our services nationally across the healthcare continuum.
Rebranded the organization from MPRO to iMPROve Health.
Achieved recognition from CMS as a certified Independent Dispute Resolution Entity (IDRE) under the federal IDR process (No Surprises Act).
Celebrated our 40th anniversary.
Secured trademark protection for the iMPROve Health™ name.